What is Proactive IT support?
We guarantee that even while you are asleep that your systems and applications are monitored, and optimisation is carried out to ensure that your systems are the most productive they can be for your business. Using our sophisticated software we will detect the beginning of potential issues and address them before they have the chance to cause disruption and reduce performance.
What will our Proactive support give to you?
Apart from peace of mind in knowing that you have a commercially-viable IT structure will allow you concentrate on your core business, you will also get:
- A dedicated team of engineers assigned to your account
- Proactive monitoring of servers and PC’s
- Onsite & secure remote Support
- Backup and Anti-Virus monitoring
- Tailor made IT support contract with guaranteed SLA
- Quarterly strategy meeting
- Procurement, advice & queries
- 3rd party account management
- System updates and patching
Contact us today and let us know how you would like us to help you.
