Do More With Less: Part 2 – Make it Easier to Manage Your IT Processes

In part 2 of our ‘Do More With Less’ series, we’re exploring the increasing complexity of IT management in the post-pandemic world, and how it’s changing the role of today’s tech teams. 

Businesses are facing more challenges than ever before. Some of these are brand new challenges that we could never have envisioned. Organisations are having to do more in order to thrive, or even just survive. Yet they have fewer resources to drive change and innovation. 

Today’s businesses need to do more with less. This is the message being shared by Microsoft. 

Microsoft’s ‘Do More With Less’ message is supported by three key pillars:

  1. Elimination of redundant solutions
  2. Simplification of IT management
  3. Protection of digital workers

If you’ve been following our blog, you may already have seen our post taking a closer look at the first pillar. Now, in part 2 of our ‘Do More With Less’ series, we’re exploring the increasing complexity of IT management in the post-pandemic world, and how it’s changing the role of today’s tech teams. 

Today’s tech team reality

The reality right now is that many IT workers are feeling overwhelmed – often to the point of suffering burnout. Why? Although there are many reasons, we can’t overlook the impact of COVID-19. 

The pandemic – and the subsequent widespread shift to digital – has meant that IT teams have been busier than ever. They’ve also been handling a great deal more responsibility, such as facilitating new working policies and keeping things running smoothly. Reports show that employees who feel they have too much on their plates are twice as likely to experience burnout and dissatisfaction. 

While employee well-being is important, the problem doesn’t stop there. When your IT team is constantly trying to keep everything running on a day-to-day basis, they’re not able to focus on higher-value activities or innovation. And they may not have the time to dedicate to critical issues, such as ensuring optimal levels of safety, or uncovering new ways to protect your business from risk.

The result? You’re achieving less despite utilising more resources.  Your IT workers are putting in more effort and working harder than ever. But ultimately you’re seeing less impact and value. 

It should be the other way around, shouldn’t it?

Well, it can be. One route is finding ways to simplify IT management, reducing the burden on your team. 

The growing importance of automation

An important question to ask yourself is this:

Is my IT team really needed for every single IT-related task? Are they needed to secure confidential data every time it’s added to the system? Are they needed to develop processes and protocols that can improve workflows across your sales, marketing, HR, and customer service departments? 

Once upon a time, they were. But not today. 

Today, businesses have a huge range of automation technologies available to them. These technologies can handle many of the more predictable, time-consuming, and labour-intensive tasks. This can free IT and security admins to transition their focus to higher-value activities.

Automation tools can empower your IT teams to achieve more – without feeling overwhelmed. 

Considering embracing automation? At Reliable Networks, we believe that Microsoft 365 is the natural place to start. From automatically applying classifications to documents to keep them secure, to offering low-code tools that empower teams to build the automated processes that suit them best, 365 is a powerful tool. Get in touch with us to find out more about Microsoft 365’s benefits. 

Gregory Olczyk

Gregory Olczyk