Reliable Networks really live up to their name. It does not matter if it is just a small fix job or a major project effecting our whole business, they have always delivered. They are more partners than suppliers who have always demonstrated a commitment to see the job through to a satisfactory finish even when that has meant having to chase third parties for us.
The Travellers Club
They are the perfect one stop shop for a range of services, be that setting up new sites, being the technical manager with 3rd party vendors, carrying out project work, managing software licensing or just being on the other end of a line when you need to resolve a problem quickly. Throughout my dealings with the team, they have always been highly efficient, detailed and effective.
Reliable Networks manage all aspects of our IT, internet, and telephone requirements, including 3rd party suppliers. They streamlined, consolidated and updated all our processes as part of the initial onboarding to ensure we are fully compliant and running as efficiently as possible. Site visits, when required, are carried out with little to no impact on the running of the business. Thanks to Reliable Networks we are now in a position where we do not have to worry about our IT infrastructure and can confidently leave it to run in the background.
Executive Assistant to Directors
Miles and Miles
It is with great pleasure that I write in support of Reliable Networks, who have played an integral role in standardising our club systems and procedures. The Reliable team have worked tirelessly to improve our infrastructure, to limit our exposure to risk, to make sure our data is used efficiently and safely and to improve the experiences of members, staff and our third party agencies. I recommend them to every club, institution and business that requires high level project planning and sophisticated IT services to solve complex problems.
Reliable Networks have worked closely with us to put a roadmap in place which fits our technical and budgetary requirements. Their collaborative approach has been second to none. They provide proactive, effective IT support with a proficient account management team overseeing everything. The cloud solution has provided a stable working environment for our head office and call centre users creating efficiencies and helping workflow.
Head of IT
Reliable Networks came recommended and were a breath of fresh air, providing us with a stable network system, fantastic customer service (most problems are resolved within minutes) and a combination of personal attention with a very professional touch.