Nestled in the heart of London’s Pall Mall, The Travellers Club is one of the city’s oldest and most esteemed private members’ clubs. With a legacy spanning over two centuries, it has long been a gathering place for notable figures in diplomacy, academia, and exploration. While steeped in tradition, The Travellers Club understands the need to evolve with modern technology, ensuring its IT infrastructure remains secure, efficient, and future-ready.
The Travellers Club’s traditional on premises infrastructure was becoming increasingly difficult to scale, with high costs and complexity hindering expansion. Additionally, remote access was a growing necessity, but the existing server architecture made collaboration and connectivity challenging for staff working outside the club. However, as the club’s architecture neared the end of its warranty, Reliable proactively flagged the issue and proposed a modern, cloud based solution which would improve scalability, security, and performance while reducing long-term IT costs. expectations.
Reliable led a complete digital transformation of the club’s IT infrastructure, replacing its ageing on-premises server with a fully optimised Microsoft 365 cloud environment. This move ensured improved scalability, security, and operational efficiency while maximising the value of the club’s Microsoft 365 licensing and positioning them for future growth.
The file server was migrated to SharePoint and OneDrive, allowing staff to seamlessly access and collaborate on documents from anywhere. No longer restricted by outdated systems, remote working became effortless, enhancing overall productivity. Sensitive club data—such as personal member information—was protected through Microsoft In tune, Multi-Factor Authentication (MFA), and conditional access policies, ensuring only authorised personnel could gain access.
Reliable didn’t just migrate systems to the cloud; they reimagined IT management to ensure seamless operations and long-term success. Autopilot was deployed to streamline device provisioning, significantly reducing laptop build times and making onboarding new staff faster and more efficient. The network infrastructure was also strengthened to support this modernised IT ecosystem.
To unlock the full potential of Microsoft 365, Reliable tailored the platform to the club’s needs, integrating advanced features for optimal efficiency and security.
This transformation wasn’t just about upgrading technology—it was about enabling a more agile, secure, and cost-effective way of working. Reliable’s ongoing IT support ensures that The Travellers Club continues to operate with confidence in a modern, future-ready IT environment.
– Lower IT management outgoings, with ongoing maintenance costs reduced by 20%
– Improved collaboration and productivity, with staff able to work efficiently from anywhere
– Stronger security measures thanks to MFA and conditional access policies
– Risk minimised by eliminating dependency on legacy systems
– Seamless remote working capabilities, providing flexibility for staff
“The entire transition was seamless from start to finish. Reliable took care of everything, and the improvements were immediate. Our IT costs have been reduced by just under 20%, and the increased efficiency and flexibility have been a game-changer for the club.” Summing up his experience, he added: “Reliable is first-rate – responsive, great communicators, and they deliver. You can’t ask for more than that. I couldn’t replace Reliable even if I tried.”
– Jason Norman, Finance & HR Controller
