Over 16 years of business experience providing technology consulting to our clients in London and across UK with a combined experience of over 150 years of our team members.
Reliable Networks is an established Cyber security and IT services company based in central London. Formed in 2004 by the current MD Paul Fisher, with the notion of providing first-class IT support and security services we have grown steadily year on year through word of mouth and referrals. We have a great understanding of business and its Cyber security and IT requirements, which means that the solutions that we recommend will be scalable and provide you with systems that allow your staff to perform to their optimum. As we are a one-stop-shop you avoid ending up with a number of third parties trying to resolve issues.
We deal with all of this and simply provide a resolution!
Most IT support companies are judged on reaction times and resolutions and we are very good at this, resolving over 85% of issues within the hour. However, we also adopt a very proactive approach to security and support services. Our aim wherever possible is to stop problems before they happen and we use the latest technology to ensure that the organisations that we look after experience minimal downtime and the highest performance and security from their systems.
We have a dedicated UK based helpdesk where calls can be logged and progress updates viewed in real-time through personalised dashboards. We also offer 24/7 advanced system monitoring service which means that any outages or issues are immediately reported and where possible resolved before they escalate – we could potentially have someone onsite before the office is even open to prevent any downtime at all.
Most of all, we want to work with our clients, get to know how they work and what works best for them, to allow us to provide the highest level of service and build long-term, successful relationships.