London & Partners – Cyber Essentials Certification

The Client

London & Partners are the UK’s premier business growth agency, creating powerful investment, trade, and innovation programmes to support crucial economic development across the capital. 

With plans firmly in place for their own internal growth, the team were keen to ensure they had a solid foundation in place to help take the business to the next level. 

As part of this, London & Partners wanted complete confidence that they were doing everything they possibly could to protect their organisation, their people, and their data in the digital landscape. It was decided that working towards Cyber Essentials certification would be the best way to do that. 

The Challenge

Cyber Essentials is a scheme developed by the National Cyber Security Centre, and backed by the UK Government. Businesses that achieve the certification have shown they have the right measures in place to minimise risk effectively, and are able to demonstrate a high level of commitment to digital safety. 

However, for many organisations – particularly long-established businesses utilising legacy processes – meeting the standards isn’t always easy. That’s why London & Partners contacted us here at Reliable.

Immediately, a major obstacle became apparent. With 260 employees working across multiple departments – and each team with their own processes, tools, and ways of working – assessing compliance as a whole was going to be a tricky task. Fortunately, there was an effective solution. 

Our first step was to work to identify some specific key areas where improvement was needed to bring digital processes up to Cyber Essentials standards. By first focusing on these core aspects, it became easier to build a detailed plan of action to analyse and resolve issues in more niche areas. 

The Solution

London & Partners were already implementing many of the measures needed to protect their business. However, it was clear that there were some areas where enhanced protocols were required. Through a combination of consultancy, security baseline assessments, policy creation, and endpoint management services within the Microsoft 365 Business Premium package, we were able to work closely with London & Partners, as well as their third-party suppliers, to achieve even more. 

As part of the process, Reliable worked to…

  • Review and update existing IT policies developed by the London & Partners team
  • Provide guidance on the development & optimisation of an ongoing security strategy
  • Ensure compliance not only within the business, but throughout the supply chain
  • Deliver customised workshops and meetings to improve security awareness & knowledge
  • Keep all employee devices safe and compliant 
  • Implement Microsoft 365 policy to adhere to the standards

The Outcome

Reliable spent between three and four months working with London & Partners. This period included the ongoing delivery of employee training sessions, and remedial tasks needed to optimise the strategy. Following the engagement, London & Partners were awarded their Cyber Essentials accreditation. 

Pete McGarel IT Manager of London & Partners said, “Working with Reliable gave us complete peace of mind that we were on the right track. Gaining Cyber Essentials certification can be complex for larger organisations like ours, but Reliable made the entire process straightforward, ensuring we were ticking all boxes.”

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