London Golf Club offers two exceptional championship courses, alongside an inviting clubhouse and exquisite events venue, just 25 miles from central London. The club welcomes some of the best players in the world, and has played host to many of the most exciting tournaments in the golfing calendar, including the Staysure PGA Seniors Championship, The Volvo World Match Play, and the European Open. London Golf Club employs around 50 people and has thousands of members.
The club had been utilising an older, on-premise IT network and infrastructure consisting of a physical setup. While the technology in use at the club had previously worked well, many of its components had reached the end of their lifecycle, leading to a potentially unreliable service. The club recognised that this could begin to hinder operations, and some early issues were already coming to light. For example, certain services had become slower, and staff were becoming frustrated trying to manage multiple, separate systems. It wasn’t easy to scale up as the club continued to grow and gain new members.
Most worrying of all was the potential for security risks, as the technology services in use at the club were slowly becoming end-of-life. Many of the technology solutions were no longer receiving necessary updates and security patches, leaving vulnerabilities in those solutions that could potentially be exploited. Naturally, the club urgently wanted to bring its technology up to the same prestigious level as its courses and clubhouse, especially considering the advances in technology that had been made since the existing network was first established.
The club was looking for a modern solution to enhance its operational efficiency, optimise costs, and enhance security and functionality. They wanted the ability to collaborate on files and eliminate single points of failure with on-premise equipment, while embracing better security standards.
Reliable worked alongside London Golf Club to design a modern workplace solution. This solution incorporated cutting-edge technology and cloud services, resulting in a truly secure serverless technology platform tailored for the club.
We embarked on a full cloud transformation project, moving from an on-premise solution to a cloud environment. Both business applications and file servers were migrated to cloud services such as Sharepoint Online. This allowed the club to utilise a range of modern features and standards, particularly within the Microsoft 365 suite of services. Consolidating standalone systems into a single suite would make it easier for staff to manage while enhancing real-time collaboration, enabling remote access, and enhancing data security.
Next-generation firewall services were implemented to enhance network security, as were new intrusion detection systems and encryption protocols to maximise protection and reduce risk.
By replacing the legacy services and systems, we successfully improved reliability for London Golf Club, achieving faster and more reliable connectivity, facilitating better data management, and enhancing all-round technology performance. This enabled the club to extend their services, streamline operations, safeguard sensitive information and adopt a secure, modern workplace strategy.
The new solution provided the flexibility to scale operations, accommodate increased membership, and adopt new digital services. This empowered the club to continue offering the very best experiences for everyone: employees, guests, members, and world-renowned players.
Cybersecurity was a primary concern for the club’s leadership team. However, following the successful digital transformation project, the team now feels confident that by working alongside Reliable, they are taking the necessary steps to minimise potential cyber risks.
“From the outset, the team demonstrated a deep understanding of our business objectives and crafted a strategy that aligned perfectly with our vision. The project was executed with utmost professionalism, and their agile approach allowed us to adapt quickly to changes while maintaining momentum. The end result was a seamless integration of new digital technologies that significantly enhanced our operational efficiency and customer engagement.
The support provided by Reliable throughout the project was second to none. Their commitment to excellence was evident, and their expertise in navigating the complexities of the project was invaluable. The project was delivered on time and within budget, exceeding our expectations in terms of both the solutions provided and the level of service received. We have seen a remarkable transformation in our business processes, and the positive impact is a testament to the quality of work delivered by Reliable.”
– Janet Smith – Human Resources & Office Manager at London Golf Club
