In part 1 of our PSTN series, we answered all the pressing questions about the switch-off. Join us now for part 2, where we explore the alternative that will boost communications across your business.
After 31st December 2025, homes and businesses across the UK will no longer be able to use analogue telephones connected to the public switched telephone network, or PSTN. That may sound like it’s still a long time away. But the truth is that businesses making use of the Openreach copper network need to start planning for the switch-off today. Especially if they want minimal disruption.
Of course, not all organisations will be affected by the switch-off. Those that have already moved to all-digital models and no longer rely on the copper network won’t notice any change at all. But if you haven’t yet embraced digital transformation in full, you should be prepared for what’s on its way.
In part 1 of our PSTN series, we answered all the pressing questions about the switch-off. Join us now for part 2, where we explore the alternative that will boost communications across your business: VoIP.
What is VoIP?
VoIP stands for ‘Voice over Internet Protocol’. It means that voice data is transmitted digitally using an internet connection, rather than a copper phone line. Using a VoIP system, a fixed landline is no longer required, as all telephone calls can be made using a new – or existing – broadband connection.
VoIP is already popular across many businesses for the following reasons:
- Reduced costs. Managing all calls through existing internet infrastructure can lower outgoings for organisations.
- Easier scalability. As VoIP systems are internet-based, they can quickly, easily, and cost-effectively be scaled as needed.
- Improved productivity. VoIP systems typically offer more advanced call management features to maximise productivity.
- Greater flexibility. VoIP systems allow for calls to be handled through a range of devices, supporting remote working.
What do I need?
Nothing! Well, almost…
All you need to get started with VoIP is to sign up for a VoIP service. As calls are managed through your internet connection, there’s no need to pay out for any additional hardware. However, you will of course need to ensure that you have a business broadband service that you can rely on.
While no specific hardware is required, some businesses do find that they can get more value out of their VoIP system by purchasing a few pieces of equipment. Webcams, headsets, and microphones can all make it easier and more convenient for employees. VoIP handsets – internet-connected phones which look just like their analogue counterparts – may be useful in office environments, too.
Are you prepared for the switch-off?
If you’re currently using analogue phones at work, now is the time to start thinking about moving to VoIP. Why? Well, it’s partly due to the upcoming switch-off of the PSTN, which is rapidly approaching. But that’s not all. It’s also because VoIP is, in most cases, simply the smarter business choice.
Going digital is one of the best ways to enhance workplace communications, both internally and externally. Especially at a time when employees are working remotely more and more, the ability to communicate from anywhere, from any device – while keeping the same number – is hugely valuable.
Here at Reliable Networks, finding ways to improve communication and collaboration across your business is one of the things we do best. So if you’re feeling uncertain about the PSTN switch off, or you’re not sure how best to adapt to this upcoming change, get in touch with us for expert support.